e-mail address received through the submission form, are solely used for communication with you . There are no automated responses. The e-mail address is not retained or passed on to a second or third party.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, email address phone number. Your personal information will be used for the specific reason of attending your property for the purpose of a survey/photographs. This information is not passed on to a third party.
When an Energy Performance survey (EPC) is undertaken on your property (Commercial domestic, On Construction). You personal details, address, property details, floor plan and photographs are retained for 15 Years, for the statutory compliance of the Accreditation Schemes. This information is securely stored and maintained as per the Data protection Act 2018. for more information please visit https://www.gov.uk/data-protection. No information is ever passed on to a second or third party.
Cookies and Your Wix Site
Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site.
There are two types of cookies:
Session (Transient) cookies: These cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.
Persistent (Permanent or Stored) cookies: These cookies are stored on your hard drive until they expire (i.e. the are based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behavior or user preferences for a specific site.
Take a look at the table below to view which cookies Wix places on Wix sites:
Cookie Alert App
Lets Chat App
Search Site App
And a link to the Energy Saving Trust http://www.energysavingtrust.org.uk/
And a link to the government site for the renewable heat incentive https://www.gov.uk/domestic-renewable-heat-incentive
And a link to the government site for Data Protection
And a link to the government site for Commercial EPC's
And a link to the government site for SAP Calculations
You can check which cookies are used on these platforms using Chrome's built-in cookie view. Just click Secure next to the URL bar and then click cookies. Make sure that you are viewing your site in incognito mode, so that your browser doesn't detect cookies currently placed on your own browser too.
If you have any questions, concerns or need to contact us regarding our Privacy/GDPR policy, contact
Taylor Boutin at
You have the right to file a complaint with the ICO.